The back office
The inbox, the filing, and the numbers you keep meaning to look at.
The inbox sorts itself, documents land where they belong, and the weekly picture arrives without anyone building it.
Step through an automation.
Into a full inbox
Read, labelled and put in order
The routine replies written for you
You approve rather than write
A short weekly picture of what happened
These are the automations we build here. Open any of them.
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An inbox that sorts itself and drafts the replies
Two hundred emails, of which twelve matter, and you find them at 9pm.
The inbox is read, sorted and labelled, and the routine replies are drafted, so you are reviewing rather than writing.
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Everything written in your voice, not a robot's
Automated messages sound automated, and customers notice straight away, which costs trust fast.
A reusable voice profile is built from your own sent mail, and everything else writes against it.
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Meetings arranged without the back and forth
Four emails to agree a time that a calendar link could have settled.
The request is read, your real availability is checked, the slot is held and the reply is drafted for you to send.
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Documents that file themselves
Attachments land in the inbox and are never seen again, or found again when needed.
Incoming documents are named, filed and linked to the record they belong to.
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One version of the truth
The same customer exists in three spreadsheets, the CRM, and your memory, all slightly different.
Scattered customer data is pulled into one clean record that everything else reads from.
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The weekly business snapshot
You're too deep in the work to see the direction, and the review never happens.
One short weekly picture covering leads, jobs, money and what changed, so decisions get made on facts.
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You hear about breakages before your customers do
When an automation throws an error, nobody finds out until a customer complains or work is missed.
Failures in automations that have alerting set up are caught, and you are emailed what broke and where, straight away.
Ask about this on the call
Everything here runs on your own accounts, on your infrastructure. You own it. If we stopped working together tomorrow, it keeps running.
Most businesses need more than one.
Talk through the back office.
Tell us how it works in your business now. We will tell you what could run without you, and what could not.
Book a call